Cheryl Kidd
3/5
I love shopping at Market Street. BUTTTT… being harassed at the self checkout line wasn’t in the agenda early Sunday morning. Mind you I am the ONLY one in self checkout. There is in no line.. there isn’t even sight of another customer. I am shopping with my 7 year old daughter getting some produce and a few yogurts and water.. that’s it. I did not have a basket full I had about maybe 20 items (produce adds up quick). I get approached by the employee working the self checkout area while minding my business and moving swiftly to check out my items and she verbatim says “Next time you need to use the other lines because this is for 15 items or less.. we are trying to get all of y’all used to that!!” Mind you she did not say this nicely. She definitely had some attitude behind her statement. My response.. nothing. I proceeded to checkout my items. You could say I ignored her. Because I was honestly shocked at what just happened. I didn’t feel I was doing anything wrong. I was grocery shopping at a store I have been loyal to for years and paying for my items. As my daughter and I are returning our cart and grabbing our bags to leave this employee then walks over to another employee who comes over to self checkout and makes it obvious that she is talking about me.. (they both turn to stare at me and my daughter after the employee whispers something in her ear and give us dirty looks). Mind you this is also a much older women acting like this. I felt very uncomfortable and it made my 7 year old daughter uncomfortable. I’m just curious though.. if I do have one item over the limit am I going to be kicked out of the store? I feel like I am pretty good about being considerate that if I have a basket full I go stand in line but I didn’t this morning and I maybe took 3-4 minutes total to checkout, bag and pay for my items. Again there was no one else in self checkout. Regardless you are making money. I am just extremely disappointed. This also wasn’t the first time this has happened at this store and it’s always a much older cranky woman who is adamant about counting your items. 6/16/24 @9:30AM.
